While a patient at Clara Barton Hospital, you have the right to:

  • Considerate and respectful care delivered by competent personnel

  • Have all records and discussions concerning your medical care treated as confidential, except as permitted by law

  • Expect emergency procedures to be implemented without unnecessary delay

  • Full information in terms you can understand concerning the diagnosis, treatment and prognosis, including the risks and benefits of those treatments as well as alternative therapies

  • Give informed consent prior to the start of any procedure, except in emergencies

  • Refuse medications, treatments or procedures, to the extent permitted by law and information about medical consequences of refusal, You also have the right to expect other needed and available care

  • Assistance in obtaining consultations with another physician at your request

  • Medical care without regard to race, color, religion, gender, age, sexual preference, national origin or source of payment

  • Access, whenever possible, to an interpreter if you do not speak English

  • All information in your medical record, unless access is specifically restricted by the attending physician for medical reasons

  • Be involved in all aspects of your care

  • Name a person of your choosing to be your personal representative to speak for you if you are unable to do so yourself without regard to familial relationship

  • Have visitors of your choosing without regard to familial relationship and to confer the same visitation privileges as family to persons of your choosing without regard to race, color, age, gender, marital status, sexual preference, national origin or ethnicity

  • Have your wishes for end of life care honored; to formulate or change Advanced Directives at any time

  • Exclude any or all members of family from participating in healthcare decisions

  • Consent or decline to participate in research

  • Know about hospital rules and regulations that affect you or your visitors

  • To receive care in a safe secure environment free from abuse or harassment of any kind

  • Free from restraints or seclusion unless necessary to protect you or others

  • File a grievance or complaint without fear of retaliation or change in care standards

  • Be informed of the name and functions of all persons who are providing direct care including any consulting specialist

  • To have physical privacy during treatments or personal care

  • To be informed about continuing healthcare needs after discharge and to receive assistance in arranging for any required follow up care

  • Respect for your values and dignity


You are responsible for:

  • Providing complete and accurate information about your health, including past illnesses, hospital stays and use of medications

  • Asking questions when you do not understand information or instructions.

  • For telling your physician if you feel you will not be able to follow through with your treatment

  • Being considerate of the needs of other patients, staff and the hospital. This includes your visitors

  • Recognizing the effect of lifestyle on your personal health as well as recognizing that healthcare related decisions made by you on a daily basis affect your health status

  • Providing information about insurance and for working with the hospital to arrange payment, needed

For Life-Threatening Emergencies Call 911